We learn so much from our clients—and we want to share it with you. In this free 12 minute video, Social Thinking founder Michelle Garcia Winner shares what she learned when helping a client with social anxiety talk more in class—and the other factors she discovered that likely make the social anxiety more profound.

Prefer your information in article form? Read about Michelle's Aha.

Here are a few tricks to try that have been helpful in solving video tech problems:

Firefox or Chrome Browser: Unfortunately, some Safari and Internet Explorer (IE) browsers do not support HTML5, which is the technology that is used to stream our videos. If you are on a Windows platform and use an IE browser, please make sure it is IE11. Click here to run a test to ensure your browser supports HTML5.

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Optimized Bandwidth Speed: Given that this video is broadcast in high definition, the more powerful your bandwidth and internet connection are, the better. If, for whatever reason, you experience a "freeze" during the broadcast, try reducing the "bit rate" within the video player. In the bottom right corner of the video player you will see "HD"—click on this icon and then choose a reduced bit rate of "auto" or "240."

Open Firewall Ports: If you are viewing from your office or school network, you may experience firewall issues that prevent the video from displaying. Click here to learn more about opening your firewall ports.

Try Watching on Another Device: You may have more luck watching the video on a different computer, smart phone, or tablet!

Still having trouble? Contact us.

Unfortunately, this free Aha! video is not pre-approved for credit by continuing education organizations.

However, we do offer an array of Online Training courses that are pre-approved for continuing education credit for select professions in the U.S. and Canada and a personalized Certificate of Completion! All our Online Training courses are informed by the latest research and 20+ years of clinical work, and honed through hundreds of worldwide presentations, these one-of-a-kind online training video courses explore all aspects of developing social competencies including building self-regulation, executive functioning, social problem solving abilities, and much more.